50bd's Privacy Policy

1 Information Collection

50bd collects the information necessary to provide its services. We collect information in two main ways — directly from you and automatically through your use of the platform.

1.1 What You Provide Directly

• Your name, date of birth, and contact details (mobile number and email address)
• Identity verification information provided at the time of account creation
• Financial transaction details — such as your bKash, Nagad, or Rocket number
• Information provided when contacting customer support
• Your preferences, settings, and account configuration

1.2 Automatically Collected Information

• IP address and device-related information (operating system, browser type)
• Your activity on the platform — such as which games you played and how long your session lasted
• Log files and error reports
• Information collected through cookies and similar tracking technologies
• Transaction history and deposit-withdrawal records

2 Purpose of Information Use

50bd uses the collected information for the following purposes:

2.1 Service Operation and Improvement

• Creating, verifying, and managing your account
• Processing financial transactions and managing deposits and withdrawals
• Properly delivering gaming services and bonuses
• Resolving technical issues on the platform
• Personalizing your experience and improving service quality

2.2 Security and Compliance

• Preventing fraud, money laundering, and unauthorized access
• Verifying age — 50bd is only for users aged 21 and above
• Monitoring information as needed to ensure responsible gaming
• Meeting legal and regulatory obligations

2.3 Communication

• Sending important notifications related to your account or transactions
• Providing customer support services
• Sending promotional information with your consent

3 Information Storage and Security

50bd places the highest importance on the security of your information. We apply industry-standard security measures.

3.1 Technical Security

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Sensitive information is stored in encrypted form
• Use of firewalls and anti-intrusion systems to prevent unauthorized access
• Regular security audits and vulnerability assessments

3.2 Administrative Security

• Only authorized personnel can access your information
• Staff are trained on privacy protection
• Data access is logged and reviewed regularly

3.3 Data Retention Period

We retain your information only for as long as necessary to provide services or to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period for legal reasons.

4 Information Sharing and Disclosure

50bd never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Necessary information may be shared with trusted partners who assist in delivering core services such as payment processing, technology infrastructure, and customer support. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may need to be disclosed under a court order, a lawful request from a law enforcement agency, or any other legal obligation. In such circumstances, we will make every effort to protect your interests within the bounds of the law.

4.3 Fraud Prevention

Information may be shared with relevant authorities as needed to investigate and prevent fraud, money laundering, or other illegal activities.

4.4 Business Changes

In the event of a business merger, acquisition, or restructuring, user information may be transferred. We will notify you in advance in such circumstances.

5 Cookie Policy

50bd uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 Use of Cookies

• Essential Cookies: For maintaining login sessions, ensuring security, and providing core functionality
• Functional Cookies: For remembering your preferences and settings
• Analytics Cookies: For understanding platform usage and improving services

5.2 Cookie Control

You can disable cookies through your browser settings. Please note, however, that disabling essential cookies may affect some important functionality of the platform.

6 Your Rights

As a user of the 50bd platform, you have the following rights regarding your own information:

• Access: You have the right to know what information we hold about you
• Correction: You can request correction of any inaccuracies in your information
• Deletion Request: In certain circumstances, you can request deletion of your information (where there is no legal obligation to retain it)
• Objection to Processing: You can object to the processing of your information for specific purposes
• Portability: You can request your information in a structured, machine-readable format
• Withdrawal of Consent: Where information processing is based on your consent, you can withdraw that consent at any time

To exercise any of the above rights, contact our support team. We will process your request within a reasonable time.

7 Account Security

You also have a responsibility to protect the security of your account. Please keep the following in mind:

• Keep your password strong and change it regularly
• Do not share your login details with anyone
• If you suspect unauthorized access, notify us immediately
• Always log out after using a public or shared device
• Be cautious of phishing emails or suspicious links — 50bd will never ask for your password by email

If a security breach occurs, we will notify you as quickly as possible and take the necessary steps to resolve the situation.

8 Privacy of Minors

50bd is only for users aged 21 and above. We do not knowingly collect information from any minor. An age verification process is followed at the time of account creation.

If we are informed that a minor has created an account on our platform, we will immediately close that account and delete the associated information.

9 International Data Transfers

50bd uses international technology infrastructure. As a result, your information may be stored or processed on servers outside Bangladesh. In the case of such transfers, we ensure that your information remains protected in accordance with the standards of this policy.

We strive to comply with internationally recognized data protection standards and ensure appropriate safeguards are in place for data transfers.

10 Changes to the Policy

50bd may update this privacy policy from time to time. If significant changes are made to the policy, we will:

• Publish a notice on the website
• Note the date of the change in the "Last Updated" section
• Notify registered users by email where applicable

Continuing to use the platform after changes means you agree to the updated policy. It is recommended that you check this page regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We provide support in both Bengali and English, 24 hours a day, 7 days a week.